Digital Transformation Blog | Frank Riedijk

Quit a few of our customers -and prospects- are in the process of implementing new web-solutions. Shops, portals, webpages, etc. What are the drivers we see? Well, mainly real business-drivers, in B2B and B2C alike. It seems that the current economic climate has not only raised the awareness that costs need to be reduced, it seems it has also revived the idea that an online shop can improve business value. Competitors are online, and our buyers (mostly marketing driven) are aware that they need to attract the audience. As described before in the whitepapers on this blog, the audience is quickly growing and maturing! Because of the need for control and quick updates, customer are looking to invest in technology that offers them a solution that ensures 'one data truth' for prices, marketing data and an assured relation to the logistical data. Not many have yet identified the connection from that data for online presence, to the fact that the same data is used for physical appeara...

In this whitepaper Mr. Riedijk describes how companies go online, what development technology shows and what kind of very quick evolution your customer audience is making. His conclusion: No time to loose!! Move now, or watch competition take over a serious share of your market, by interacting with your customers. And you may have noticed: He who talks with the customer, hás the customer .... Catch up on your reading quickly, Click here for the new whitepaper of Mr. Riedijk or mail Frank.Riedijk@Unic.com for a copy or a conversation.

The Battle for the "front-end" is on. Many software suppliers have used the "Portal hype" to build an all-covering and data-disclosing front-end user-layer. Will ERP-suppliers take over the front-end, will it be the growing IBM Websphere platform with a Lotus Notes implementation or will it be the much promising Open Source solution? Has Microsoft lost the battle? In this article you can find out what business value you can derive from nowadays solutions and why businesses should embrace a clear solution-platform, following a three step approach. Frank Riedijk, Principal Consultant at Capgemini, discusses the choice and the three-step concept of Integration, Communication and Collaboration. Click here to navigate to the download page for a copy of the Vision document.

December 2007. Yes, customers are still struggling with the software development proces. Closing the gap between 'what the business desires and estimates" and what " the ICT function creates"... Who has not been there? My latest customer has identied the issue and is surely on its way to adress and solve the issue. It brought me back to an interesting dilemma I encountered earlier... Do you run projects from within the ICT organisation, or (on the far other end) within the business function itself? Years ago, when ICT was the domain of "techies" there seemed to be only one solution. Only the ICT function could bring the ICT knowledge of what can, and what cannot be done. Obviously without real interest for what 'the uneducated customer desired'. Through many projects customer-organisations have become much more knowledgeable, computer savvy and outspoken about their wishes. They might even think they can do the projects without the ever-slowing comp...