Digital Transformation Blog | Frank Riedijk

The Battle for the "front-end" is on. Many software suppliers have used the "Portal hype" to build an all-covering and data-disclosing front-end user-layer. Will ERP-suppliers take over the front-end, will it be the growing IBM Websphere platform with a Lotus Notes implementation or will it be the much promising Open Source solution? Has Microsoft lost the battle? In this article you can find out what business value you can derive from nowadays solutions and why businesses should embrace a clear solution-platform, following a three step approach. Frank Riedijk, Principal Consultant at Capgemini, discusses the choice and the three-step concept of Integration, Communication and Collaboration. Click here to navigate to the download page for a copy of the Vision document.

December 2007. Yes, customers are still struggling with the software development proces. Closing the gap between 'what the business desires and estimates" and what " the ICT function creates"... Who has not been there? My latest customer has identied the issue and is surely on its way to adress and solve the issue. It brought me back to an interesting dilemma I encountered earlier... Do you run projects from within the ICT organisation, or (on the far other end) within the business function itself? Years ago, when ICT was the domain of "techies" there seemed to be only one solution. Only the ICT function could bring the ICT knowledge of what can, and what cannot be done. Obviously without real interest for what 'the uneducated customer desired'. Through many projects customer-organisations have become much more knowledgeable, computer savvy and outspoken about their wishes. They might even think they can do the projects without the ever-slowing comp